SHIPPING

UK Shipping

Standard (Royal Mail 48)

Fast and affordable delivery across the country. All orders with free shipping or promotions will be sent via this standard service.

  • £4.50 or FREE for orders £100+
  • Delivered expected in 2-4 business days.
  • Timeframes exclude bank holidays

    Express (DPD Next Day Delivery)

    For faster delivery, Postal offers next-day service through DPD as our express option within the UK.

    • £6.85
    • Orders placed after 12pm Monday to Thursday will be delivered the following business day.
    • Orders placed after 12pm Friday will be delivered on Tuesday.
    • Timeframes exclude bank holidays

    Europe Shipping

    DHL Express Flat Rate
    Fast and reliable shipping for European customers.

    • Delivery expected in 4 business days
    • £14.00 GBP (or FREE for orders £300+ GBP)
      • Austria, Belgium, Denmark, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland.
    • £16.50 - £22.00 GBP (or FREE for orders £300+ GBP) calculated by weight for the rest of Europe. See checkout for pricing.

     

    Rest of World

    DHL Express Worldwide
    Fast and reliable global delivery.

    • Timeframes vary by region:  
      • USA & Canada: Delivery expected in 3-5 business days
      • Asia & Australia: Delivery expected in 4-7 business days
      • Rest of the World: Delivery expected in 5-10 business days
    • £14.00 GBP - £18.50 GBP (or FREE for orders £300+ GBP)
      • Pricing calculated by weight, see checkout.

    For more information on shipping or specific location requirements, please email help@postal-brand.com

    Please note we cannot be responsible for delays to international orders that are as a result of customs clearance timeframes.

    International orders may be subject to import taxes and customs duty which are the responsibility of the buyer.

     

    RETURNS

    • Please email customer service for returns instructions - help@postal-brand.com
    • You have up to 28 days upon receiving shipment to return items purchased on www.postal-brand.com
    • Returned item(s) must be in new and unused condition with the original tags still attached.
    • Once your order is received and inspected, a refund to your original payment method will be processed.
    • Shipping charges, duties, and taxes are non-refundable.
    • Please allow 3-5 business days for your refund to process.
    • We do not accept returns for Postal products not purchased from www.postal-brand.com
    • The customer is responsible for the cost of returns postage.